Terms and Conditions

1. Use of the Website

You agree to use the Site for lawful purposes only. You must not use the Site:

  • For any fraudulent or illegal activity

  • To interfere with or damage the Site or its services

  • To impersonate another person or entity


2. Online Orders & Reservations

a. Placing Orders

When you place an order through our website, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel orders at our discretion.

b. Reservations

Online table reservations are subject to availability. We may contact you to confirm or modify your reservation.


3. Pricing and Payment

All prices are listed in [INR or your currency] and are inclusive/exclusive of applicable taxes, as specified. We reserve the right to change prices at any time without prior notice. Payments are processed via secure third-party payment gateways. We do not store your payment information.


4. Delivery and Pickup

Delivery areas, timing, and fees are specified during checkout. While we aim to deliver within the promised time, delays may occur due to factors beyond our control.


5. Cancellation & Refund Policy

a. Order Cancellation

Orders can only be canceled within a specific time after placing the order. Once food preparation begins, cancellations may not be possible.

b. Refunds

Refunds are issued at our sole discretion in cases of incorrect or unsatisfactory service.


6. Intellectual Property

All content on this Site — including logos, images, menus, text, and design — is the property of Thirupathi Bhimas Foods and protected under intellectual property laws. You may not copy, reproduce, or use it without written permission.


7. Limitation of Liability

We strive to ensure the accuracy of the Site but do not guarantee it will be error-free. We are not liable for any damages arising from:

  • Site downtime or technical issues

  • Delays in service or delivery

  • Allergic reactions or health issues not disclosed by the customer

Customers are responsible for checking ingredients and informing us of any food allergies.


8. Third-Party Links

Our Site may include links to external websites for your convenience. We are not responsible for the content or privacy practices of those sites.


9. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the new Terms.


10. Governing Law

These Terms shall be governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts in Andhra Pradesh.